Privacy Policy for Dupes.se
Collection of personal data
When you shop at Dupes.se, visit our website, contact our customer service or subscribe to our newsletter, we process your personal data in order to offer the best service and fulfill our commitments to you. The information we collect includes:
- Name
- Address (delivery and billing address)
- Email address
- Phone number
- Purchase history
- IP address and website usage
- Information you provide when contacting customer service
We use this information to process your order, improve our services, and ensure that we can communicate effectively with you. Where necessary, we share certain information with our partners to ensure accurate deliveries and payment solutions. Address updates may also be obtained from third-party services.
Retention period for personal data
We retain your information only for as long as necessary for the specific purposes or as required by law:
- Purchase agreement : 3 years after completion of purchase
- Accounting Act : 7 years according to current legislation
- Consent for marketing : Until consent is withdrawn or 12 months after your last purchase
Data Controller
Dupes.se is responsible for ensuring that all processing of your personal data is in accordance with applicable laws and regulations.
How do we protect your data?
We have implemented extensive security measures to protect your personal data. We use encrypted channels for data transmission to our partners and store all data in secure databases. Access to your data is limited to authorized persons, and we have also entered into data processing agreements with our partners to ensure that they handle the data securely.
Use of personal data
We process your personal data in order to deliver the services and products you request, e.g. when you place an order or create an account with us. We also process data for the purpose of fulfilling legal obligations and improving our website through statistics and analyses. The data is anonymized when used for statistics, which means that it cannot be linked to you as an individual.
Policy changes
We may change our privacy policy to reflect new technological developments or updated legislation. Please check our policy regularly to ensure you have the latest version. In the event of significant changes, we will post a notice on our website.