Why choose Dupes.se?
Our inspired perfumes are of very good quality and last a long time. You get a lot for your money, each perfume is carefully selected and tested by our fragrance expert Teja who has over 30 years of experience in the industry.
How do I contact dupes.se for help?
If you need to contact us or have any questions regarding order status, shipping or other issues, please email us at dupes.se@hotmail.com.
How do I make a return?
If the package is returned, we will refund the purchase price, excluding return shipping, provided that the product has not been opened. When returning, you are responsible for the return cost and transport risk, we therefore suggest that you pack your return well and use trackable shipping. When returning, you must use a trackable option and then notify us of the tracking number. Contact us first to get the correct delivery address.
Can I cancel or change my purchase after ordering?
To cancel or change an order, it is important that you contact us as soon as possible. This can be done most easily by email at dupes.se@hotmail.com but it is important that you do this as soon as possible after you have placed your order so that we can change the product. Orders are often packed within 4 hours and changes or cancellations must be made within this time frame to avoid us having already shipped the product
How long is the delivery time for my order?
We usually ship your order the same day if you place it before 2 p.m. If the order is placed after 2 p.m., the order will be shipped the following day. If you place your order on a Friday after 2 p.m. or on a holiday, we will ship the order the next business day.
Our delivery time is estimated to be between 3-5 working days after being handed over to the chosen carrier. During weekends, major holidays and holidays, delivery times may be slightly longer due to high workload at our partners.
How much does shipping cost for my order and which carriers can I choose from?
If your order value exceeds SEK 499, there will be free shipping on your order with all our suppliers.